Virgin Plus My Account

Name: Virgin Plus My Account
Availability: InStock
Rating: 4.48799991607666 (109251 reviews)
Author: Virgin Plus

Virgin Plus

4.5

109K reviews

5M+

Downloads

Everyone

About this app

The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more.
- New! Change your monthly plan right in the app.
- Check your account balance, view, download, print and pay your bill.
- Easily manage your travel usage.
- View your wireless and Internet usage.
- Add and remove add-ons (including Travel Passes for roaming).
- Check out your plan details. Find support from anywhere in the app.

Good to know: We won't charge you data when you use it on 3G/4G/LTE networks. The My Account app is only available to monthly Members. On Prepaid? Manage your account at virginplus.ca/prepaidlogin.

Learn more about app permissions: virginplus.ca/privacy
For app support or troubleshooting, please contact: VPAppSupport@VirginPlus.ca

Updated on

Apr 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, Personal info and 3 others

This app may collect these data types

App activity

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.5

108K reviews

Gina Sandford [Colling]

April 27, 2024

Not only does this company have zero customer service, this app shows you four different days your bill is due so you're constantly wondering what's going on. It also cuts off data when you're only half done using the allotted amount. So fun, glad I got tricked into using this business.

A ndy

April 20, 2024

"My Account" is a stupid name for the app. I can never find it on my list of apps. I use it once a year. It should be called "Virgin plus" not " My account". That isn't name of the app. Why would you use that as a name? I just downloaded it again and I can assure you it comes up "my account" in my app drawer, which makes it difficult to find because the app drawer is listed alphabetical, and this comes up under M not V. ( I keep editing this cause Virgin just doesn't get it).

5 people found this review helpful

Virgin Plus

January 10, 2023

Hey Member! It's actually Virginplus my account. So, the logo itself will show as Virginplus and right below the logo it will show you my account. As long as you have the Virgin plus logo on it, there's nothing to worry about. Feel free to email us at VPAppSupport@virginplus.ca if you have other suggestion or questions. Thanks! VP

Michael Woodburn

April 26, 2024

Turns out you guys were right and the person i talked to on the phone was wrong i wasnt using my username but my phone number as that was what i always used to sign in but upon recovering it i found out i had an actual username and it let me in thank you guys. Tho sorry to say i dont think ill ever be back as yet again the support was rather lacking on their information. You guys on the app support seem pretty decent tho so ive changed my rating from 1 to 3 stars.

1 person found this review helpful

Virgin Plus

April 25, 2024

Hey Michael! Thank you for your feedback. Please note that you can still access your online account with us through your username and password. Just go to My Bill and you will be able to see your account and your final bill with us. Should there be any issues, please send us the details via email at VPAppSupport@virginplus.ca. Thank you!